Terms of Service

1. All contact and session information that clients share with us are confidential.

2. One-to-One Coaching Policy and Guarantee:
All Coaching sessions and packages are prepaid. 

Payments for ongoing corporate
coaching services are due on the first of each month.

If you are not fully satisfied with your coaching sessions, you or your company may receive a full refund after subtracting the cost of any coaching, products or services provided prior to notice of cancellation. For a refund on upcoming sessions, at least 48 hours cancellation notice is required.

If less than exactly 48 hours notice is provided, then a full session fee for that session will be applied to your account.

3. Prepaid-upcoming sessions are fully refundable—per terms stated on this page.  All coaching is agreed to and provided on a month-to-month and session-by-session basis;

there are no refunds after scheduled sessions are provided (or missed).

4. Sessions begin on time: If coach has not heard from the client by 10 minutes after the scheduled time, the coach may be unavailable for the remainder of the session.
The client will be charged for the full session.

If client provides prior notice of a delayed start time,  the remainder of the session will be available or the entire session may be able to be rescheduled depending on the coach's schedule.

• All coaching sessions are pre-paid. Coaching is $150 for each 50-minute phone session. Purchase a 4-session package and save 10%. • In-person sessions are by special arrangement only. Group workshops and talks are available; for pricing information please contact us directly. • Additional person in a session adds a $50 fee for that session. Extended time in a session is $2/minute • Cancellations must be done 48 hrs in advance, or you will owe for that session. Purchased sessions are good for 30 days. After the 30-day period, the sessions will expire and no refunds will be given.

Disclaimer

The information Susan presents is by no means intended to replace the advice of your personal medical professional. Consulting your medical professional allows you to make more informed choices, and is recommended. The material offered reflects the author's experience, studies, research and opinions regarding a healthy lifestyle. In no way is any information provided by Susan Marque directly or indirectly medical advice or is intended as treatment for any specific disease without prior approval of your medical professional.

If you are ill or undergoing medical treatment, please consult with a physician before making any dietary changes, taking supplements or begin any type of exercise program. Susan makes no claims as to being able to prevent, treat or cure any form of disease and assumes no responsibility for the health of the reader or client. She urges you to seek the best medical resources available to help you make informed decisions. Susan recommends second opinions regarding all medical matters, and that you always do your best to take care for yourself in ways that make sense to you. 

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